Hello There, Guest!
[Inc No]Store refund |
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28-04-2012, 03:07 AM |
Post: #1
ZaRmAgGeDoN 
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I submitted a ticket to billing support 5 working business days ago with no reply. In fact I don't know how I can read my reply or get the case # when there is no "tickets" section other than submit a questions section. I assume that the problem has not been solved since my battlefunds haven't been refunded and I have no reply in my email.
In my ticket, I explained that my account was missing about 6000 battlefunds and when I checked on one of my characters, I had supposedly spent my funds on an unlimited blowtorch. I admitted in my ticket that I was drunk the night before, and I do not remember. However I saw that I had exactly the same amount of exp that I had since a long time ago (because I've recently been leveling up my gunner) which meant that I haven't played a single game with the blowtorch. I asked the billing department to please refund the item as it had not been used once and it was a mistake. I've spent a lot of money on this game I think I deserve one refund. ![[Image: 1]](http://cdn.battlefieldheroes.com/en/signatures/307237025/1)
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28-04-2012, 03:11 AM |
Post: #2
Tommy789 
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Don't hold your breath getting the support to respond, its been about 5 months before the responded to me once.
![[Image: newsig13.png]](http://imageshack.us/a/img820/4786/newsig13.png) |
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28-04-2012, 03:13 AM |
Post: #3
ZaRmAgGeDoN
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(28-04-2012 03:11 AM)Tommy789 Wrote: Don't hold your breath getting the support to respond, its been about 5 months before the responded to me once. -.- Great..... Where do I go to see if they have replied or not? All I see is a submit a questions page and it says nothing about any case # or where you're supposed to look for a reply.
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28-04-2012, 03:14 AM |
Post: #4
Vedsad909
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It could take years until they give you a solution.
An informative piece =3 |
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28-04-2012, 03:40 AM |
Post: #5
Kryspy
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EA doesn't do refunds :l
![[Image: spongebobgifsubmarine.gif]](http://img856.imageshack.us/img856/374/spongebobgifsubmarine.gif) Spongebob NO!
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28-04-2012, 04:17 AM |
Post: #6
GENERALS0.1 
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I once got a FULL REFUND on the cowboy hat i mistakenly bought ...... in 3 days xD .
Hopes up , you may eventually get refunded , but it must be that you have NEVER EQUIPED the weapon , if u had , it's non refundable. [ BRING US BACK BOKU ]
[ BRING US BACK BOKU ] [ BRING US BACK BOKU ] [ BRING US BACK BOKU ] [ BRING US BACK BOKU ] [ Moderator 'eXtremous' edit: Content Removed ] |
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28-04-2012, 01:56 PM |
Post: #7
bastiaan584
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refund= funds back for nerfed stuff?
WHY CANT I GET MY FUNDS BACK FOR THE SAMURAI SWORD? ![[Image: D5qik.png]](http://i.imgur.com/D5qik.png) |
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29-04-2012, 05:25 AM |
Post: #8
ZaRmAgGeDoN
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(28-04-2012 01:56 PM)bastiaan584 Wrote: refund= funds back for nerfed stuff? I haven't played a single game with it. And I'm abstaining from playing on my soldier simply because of this issue. It's been a week now and no replies. Great support team, EASY.
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