Hello Heroes,
It seems some of you using the SMS payment method are having issues and we would like your help on gathering information so we can pass it onto the relevant people that can investigate what's happening and if there is an issue or whether it is simply a delay due to the holiday period.
If you are someone who is affected when using the SMS (Mobile Phone Texting) payment method then please reply here with the following information:
Time and Date you attempted a purchase -
Amount of Battlefunds purchased -
Country -
Payment Transaction ID (If there is one) -
Error Messages (If any) -
If you have attempted more than one payment then please separate them as they are counted as individual transactions.
Mee i cant even get it I put my number error. ShadeShooter PM me when U get a chance on it thnx!
India isnt getting any options.No offers error is showing up
it says this
We're sorry, there are no offers available for your country at this moment. Please try again later or contact customer support for further information.
i live on argentina, i used sms a lot of times :|
Time and Date you attempted a purchase - 2011/11/15 9:24 AM
Amount of Battlefunds purchased - 150
Country - Holland
No errors.
Nice I could help you, and goodluck!
I have the same problem, I live in Argentina and whenever I select "to buy battlefunds" / "Boku"
he says to me: We're sorry, there are no offers available for your country at this moment. Please try again later or contact customer support for further information.
Time and Date you attempted a purchase - 2011/12/29
Amount of Battlefunds purchased - zero, as it won't let me
Country - Hungary
Payment Transaction ID (If there is one) - none
Error Messages (If any) - "Something went wrong. Please try again later, or contact our customer service"
Detailed Information - After selecting the desired ammount of battlefunds (1200 BF), accepting the License Agreement and pressing next, the following error message pops up: "Something went wrong. Please try again later, or contact our customer service".
nz is working it just says im sorry there are no offers to your country at this moment
When I try to buy battlefunds and choose the amount of them no offer shows up for sms payment
Time and Date you attempted a purchase - Around 2 months ago.
Amount of Battlefunds purchased - 1200BFs (8 times that i bought none of them gave me BFs) $40 lost.
Country - Argentina
Payment Transaction ID (If there is one) - Cant find any
Error Messages (If any) - No error, just no reply response.
This is just 1 of my 4 tickets that were not asnwered.
http://www.battlefieldheroes.com/en/foru...tid=297595
Time and Date you attempted a purchase - 12/29/11
Amount of Battlefunds purchased - Zero, it wont let me.
Country - Argentina
Payment Transaction ID (If there is one) - None
Error Messages (If any) -"We're sorry, there are no offers available for your country at this moment. Please try again later or contact customer support for further information."
This pops after i select Boku and press continue.
Time and Date you attempted a purchase -2011/12/29
Amount of Battlefunds purchased -1200/1200
Country -Hungary
Payment Transaction ID (If there is one) -none
Error Messages (If any) -"Something went wrong. Please try again later, or contact our customer service"/"Something went wrong. Please try again later, or contact our customer service"
Im having trouble when ever.i want to buy BF it says error
Time and Date you attempted a purchase - 29.12.2011
Amount of Battlefunds purchased - 1200BF
Country - Hungary
Payment Transaction ID (If there is one) - no
Error Messages (If any) - i got but I can't remember
Time and Date you attempted a purchase - 2011/12/28
Amount of Battlefunds purchased - 1200
Country - Hungary
Payment Transaction ID (If there is one) - no
Error Messages (If any) - i got "Something went wrong. Please try again later, or contact our customer service"
Time and Date you attempted a purchase - 29.12.2011
Amount of Battlefunds purchased - 1200
Country - Hungary
Payment Transaction ID (If there is one) - no
Error Messages (If any) - I can't remember...but someting error code "NU1000"
(Sorry for my bad english)
Time and Date you attempted a purchase - 30.12.2011
Amount of Battlefunds purchased - 745BF
Country - Hungary
Payment Transaction ID (If there is one) - no
Error Messages (If any) - error code "NU 1000"
Time and Date you attempted a purchase - 2011/12/27
Amount of Battlefunds purchased - i wanted to purchase 1200BF but i got nothing
Country - Hungary
Payment Transaction ID (If there is one) - none
Error Messages (If any) - I don't remember, i sended to the Billing support but there was an error code, i think NU 1000 or 1100.
Time and Date you attempted a purchase - 00:37:24 2011/12/28
Amount of Battlefunds purchased - 1200 BF
Country - Hungary
Payment Transaction ID (If there is one) - no
Error Messages (If any) - "Something went wrong. Please try again later, or contact our customer service"
Time and Date you attempted a purchase - 29.12.2011
Amount of Battlefunds purchased - 1200BF
Country - Hungary
Payment Transaction ID (If there is one) - I don't know.
Error Messages (If any) - i got an error code:
"Something went wrong. Please try again later, or contact our customer service"
boku sms (the number I've used to buy BattleFunds: +36209863828)
ps: I would've buy a weapon (Max's Magnified MG) it was the deal of the day, but I've missed it... Thats why I would like to get a compensation of the required ammount of lost BattleFund
